Shipping policy

ByCalvina Shipping Policy

Last Updated: December 12, 2024

Order Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, processing may be delayed by a few days. If this happens, we will notify you via email.

Shipping Times and Rates

We are proud to partner with FedEx Express for fast and reliable shipping worldwide.

  • USA Orders: Free FedEx Express shipping. Estimated delivery time: 3-5 business days.
  • International Orders: Free FedEx Express shipping with fees calculated at checkout. Estimated delivery time: 3-7 business days, depending on your location.
  • Expedited Shipping: Available upon request. Please contact us at bycalvina@gmail.com for expedited shipping rates and delivery times.

Shipping Confirmation and Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with your tracking number.
  • You can track your package through the provided carrier's website.

Customs, Duties, and Taxes

  • For international orders, customs duties, taxes, and fees are the responsibility of the customer. These charges vary depending on your country’s laws and regulations.
  • ByCalvina is not responsible for delays caused by customs processes.

Delivery Issues

  • If your order arrives damaged, incomplete, or is lost during transit, please contact us immediately at bycalvina@gmail.com so we can assist you promptly.
  • For damaged packages, please include photos of the product and packaging for a swift resolution.

Incorrect Shipping Information

  • Customers are responsible for providing correct shipping information. If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.

Contact Us

For any questions or concerns regarding our shipping policy, please contact us:

ByCalvina
Email: bycalvina@gmail.com
Address: 30 N Gould St #54283 Sheridan/ WY USA

This policy ensures a seamless shopping and delivery experience for all our customers. Thank you for choosing ByCalvina!